Privacy Policy

Privacy Policy for STUDIO ERA LTD

Last Updated: 27. 02. 25

At STUDIO ERA LTD, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our website or sign up to our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and services, you consent to the collection and use of your personal data as described in this policy.

1. Who We Are

STUDIO ERA LTD
20 52 RECTORY SQUARE
FLAT 20 TEMPLE COURT
LONDON E1 3NU
UNITED KINGDOM


Email: hello@studioera.co.uk
Phone: + 44 (0)7723 864528
Company Registration Number: 13630353

For any data protection-related queries, please contact us at hello@studioera.co.uk

2. Information We Collect

We collect the following types of personal data when you interact with our website or services:

  • Name

  • Email address

  • Phone number

  • Date of Birth

This data is collected through:

  • Web contact forms (for inquiries and bookings.)

  • Database sign-ups (for newsletters or marketing purposes)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries: If you contact us via the website or sign up for services, we will use your information to respond to your requests or to provide the services you have asked for.

  • To send marketing communications: If you have opted in to receive marketing communications (e.g., newsletters, promotions, updates), we will use your email address to send you relevant information about our services, events, or special offers. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you submit a contact form or sign up for marketing communications, you are providing explicit consent for us to process your personal data. You can withdraw your consent at any time by contacting us or using the unsubscribe option in marketing emails.

  • Contractual Necessity: If you engage with us for our services, processing your data is necessary to fulfill our contractual obligations (e.g., providing design services, responding to inquiries, etc.).

5. Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who help us manage our website, marketing campaigns, or email communications. These providers are contractually obligated to keep your data secure and only use it for the purposes for which it was provided.

  • Legal Compliance: We may disclose your personal data if required to do so by law, regulation, or legal process.

We will not sell, rent, or trade your personal data to third parties for marketing purposes.

6. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encryption protocols.

  • Restricted access to personal data within our organization.

However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the security of your data transmitted to our website.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal or accounting requirements. If you have opted in for marketing communications, we will retain your data until you withdraw consent or unsubscribe.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.

  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

  • Right to Restrict Processing: You can ask us to restrict the processing of your data under certain circumstances.

  • Right to Object: You can object to the processing of your data for marketing purposes at any time.

  • Right to Data Portability: You can request that we provide your data in a machine-readable format.

To exercise these rights, please contact us at [Contact Email]. If you believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies

We use cookies to improve your experience on our website and to analyze how our website is used. For more information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website and update the "Last Updated" date at the top of this page.

We encourage you to review this policy regularly to stay informed about how we protect your personal data.